Ah, that novel!
Yeah, sorry. Not one of my personal highlights. Sometimes answering simple questions can be more difficult than one might expect. Such changes can involve quite a few people and seemingly easy processes can become quite lengthy (up to the point, where you (or rather I) forget about the beginning). And certain topics might be regarded so sensitive, that communication on even remotely related topics can get difficult (e.g. due to legal issues). But then again, in the end it was in my responsibility to gather the info you needed or wanted, and I failed to provide it to you. Or at least provide you with a semi-satisfactory answer without touching things I was not allowed to. Sorry!
And see? I'm pretty sure, my follow up will not make the same mistakes (as he or she is most likely human maybe others...). So, if it's not the same anymore without me, then probably better! 😉