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    Plugin not loaded in R23 on macOS

    Cinema 4D SDK
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    • ferdinandF
      ferdinand
      last edited by ferdinand

      Hi @lasselauch,

      just for confirmation: You are on Python, right? Using the try button, I only see Python code in the archive.

      Because you are talking about providing a debug version and Python interpreters (including c4dpy) usually always run in __debug__ mode. Are you setting your release version to False? One side effect of this is for example that assert statements will be stepped over by the interpreter. You should be technically fine to set __debug__ to False in c4dpy, but especially in 3rd party libraries it has become customary to rely on Python always running in debug mode. Or in other words: The only will run properly in debug mode, mostly due to them relying on assert.

      FYI: This is not our final answer, I haven't been assigned to this topic, just as a heads up 😉

      Cheers
      Ferdinand

      MAXON SDK Specialist
      developers.maxon.net

      lasselauchL 1 Reply Last reply Reply Quote 0
      • lasselauchL
        lasselauch
        last edited by lasselauch

        Hi Ferdinand,

        sorry for the misunderstanding. With a DEBUG version I just meant a *.pyp file that simply prints something to C4D's Console, but at the client side there is nothing happening at all.

        Sorry, that I can't give any more details I'm also pretty much lost here....

        Cheers,
        Lasse

        1 Reply Last reply Reply Quote 0
        • lasselauchL
          lasselauch @ferdinand
          last edited by

          @zipit said in Plugin not loaded in R23 on macOS:

          just for confirmation: You are on Python, right? Using the try button, I only see Python code in the archive.

          And yes I'm using python.

          1 Reply Last reply Reply Quote 0
          • ferdinandF
            ferdinand
            last edited by ferdinand

            Hi @lasselauch,

            no need to be sorry, we just discussed your posting and were not quite sure if you are actually on Python, since debug mode is usually something which is more a C++ thing (although Python technically also has one).

            There is also personal information in your screenshot, not sure if you are at liberty/willing to expose this. You might want to consider removing the screenshot or censoring relevant parts if not.

            FYI: It will probably take us some time to investigate this.

            Cheers,
            Ferdinand

            MAXON SDK Specialist
            developers.maxon.net

            1 Reply Last reply Reply Quote 0
            • lasselauchL
              lasselauch
              last edited by

              Thanks @zipit,
              happy about all thoughts and ideas...

              1 Reply Last reply Reply Quote 0
              • r_giganteR
                r_gigante
                last edited by

                Hin @lasselauch, with regard to the issue mentioned it looks like it's somehow similar to what has been already reported on this thread and based on customers feedback, it seems that wiping out and reinstalling Cinema solved the issue.

                However it's important to note that Cinema 4D R23 is supported on macOS 10.14.6+ or higher, and in this case the minimum requirements are not matched.

                Cheers, R

                W 1 Reply Last reply Reply Quote 0
                • lasselauchL
                  lasselauch
                  last edited by

                  Oh, nice that is something to work with..
                  I'll try to contact the customer with that info!

                  Thanks, @r_gigante

                  1 Reply Last reply Reply Quote 0
                  • lasselauchL
                    lasselauch
                    last edited by

                    Just FYI – I just double checked both customers are running Mac OS 10.13.6

                    1 Reply Last reply Reply Quote 0
                    • W
                      Weebler
                      last edited by

                      I have the same problem on PC. Using the Drive! 2.0 plugin.

                      What's happened.
                      I had it installed in R23 previously and was working before.
                      I uninstalled R22 and R23 because DAZ3D released their Bridge to C4D
                      After I installed R23 again, I went to check and the plugin wasn't there. I have tried reinstalling and that is where I am at.

                      1 Reply Last reply Reply Quote 0
                      • W
                        Weebler @r_gigante
                        last edited by

                        @r_gigante Ah hell. Guess I need to delete EVERYTHING. Allora, tuo inglese... tu parli inglese benissimo. Bravo. Mi, in Italiano non sono bene.

                        1 Reply Last reply Reply Quote 0
                        • kbarK
                          kbar
                          last edited by

                          Python plugins do not work reliably in R23 on OSX 10.13.6. The C4D minimum spec is for 10.14.6 as Riccardo mentioned.

                          And even if you try to debug a plugin on 10.13.6 what you will notice is that many calls (such as print) don't even work on this OS. So you can't even write anything out to the console to see what the problem might be.

                          No amount of re-installing C4D will help you at all. You just have to let your customers know that the minimum spec for R23 is 10.14.6 and not guarantee any support for anything below that spec.

                          https://www.gamelogicdesign.com
                          https://www.plugins4d.com

                          1 Reply Last reply Reply Quote 1
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