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    License server issue

    SDK Help
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    • H
      Helper
      last edited by

      THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

      On 15/06/2012 at 02:59, xxxxxxxx wrote:

      Sorry I have no idea what could be the cause. Btw. 13.012 is the latest version of the LS.

      cheers,
      Matthias

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      • H
        Helper
        last edited by

        THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

        On 15/06/2012 at 03:02, xxxxxxxx wrote:

        thx Matthias for confirming. Yeah, as I wrote I can only conclude now that I am missing something somewhere on my side. It must be something stupid (although I just went thru the serial check code..which is fine..I now triple checked...this is not it), I miss the forest for the trees somehow. 😕

        Anyway, thanks so far both of you. Once I have it sorted I'll report back.

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        • H
          Helper
          last edited by

          THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

          On 15/06/2012 at 03:03, xxxxxxxx wrote:

          ...still lurking, but running low on suggestions...

          Do you know if your plugin is failing to validate it? Or is the (successful) validation just not being honored by the LS?

          What version are you building your plugin with? Have you tried sending him an R12 build (most R12 plugins will work fine with R13).

          If R13.058, have you tried going back to R13.012?

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          • H
            Helper
            last edited by

            THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

            On 15/06/2012 at 03:05, xxxxxxxx wrote:

            yeah, tried both already the R12 and an exclusive R13 built. It must be my plugin that is failing somehow but the serial check is correct (it would be nice if I could remotely debug on his machine ^^). I'll now build a line-by-line print out. That should show me exactly WHAT is failing.

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            • H
              Helper
              last edited by

              THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

              On 15/06/2012 at 03:26, xxxxxxxx wrote:

              okay, shame on me and I probably indeed need a vacation. In the end it was not the plugin, it was not the license server, not the computers or C4D. It was human failure because it was me.

              I forgot to clip 2 digits in the LS key and as I do this manually I didn't notice. Even worse, I compared the key to the keys of my other LS customers and I absolutely did not notice the difference! Unbeeeelievable...
              this is the point where I would like to jump out of the window. sigh...I will now sit down and automate this step. Sorry for all the hassle...you now have 5 seconds to giggle 🙂

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              • H
                Helper
                last edited by

                THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

                On 15/06/2012 at 03:49, xxxxxxxx wrote:

                Well, I'm glad it was not something worse 🙂

                cheers,
                Matthias

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                • H
                  Helper
                  last edited by

                  THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

                  On 15/06/2012 at 03:52, xxxxxxxx wrote:

                  Same here. ~giggle~

                  Glad you got it sorted out.

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