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    Can't login with my original user :-(

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    • H
      Helper
      last edited by

      On 12/04/2013 at 08:44, xxxxxxxx wrote:

      I tried to login with my original username and, since I forgot the password, I asked for it to be sent to me. But, after providing all the required data, I got this error message:

      _<_t_>_ Error

      The email failed to send. Please contact the Forum Administrator with the error message below.

      Server Error Message:-
      CDO.Message.1
      The transport failed to connect to the server. <_<_t_>_
      So, I had to create a new user. However, I need to get access to my original user because it contains all the information about my plugins IDs.
      I already contacted the forum twice (through the bug report form) but got no reply.
      What can I do to get my original user back with a fresh new password sent by mail?
      Thank you in advance for any reply.

      Rui Batista

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      • H
        Helper
        last edited by

        On 12/04/2013 at 10:10, xxxxxxxx wrote:

        hey rui,

        i had the same problem some weeks ago, i sent two emails to maxon on which i never got
        a reply :zipper_mouth:. however 2-3 weeks later the recovery function did work again.

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        • H
          Helper
          last edited by

          On 13/04/2013 at 08:04, xxxxxxxx wrote:

          Thank you, Ferdinand. I will go on trying.

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