Customer wants to resell plugin
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On 13/11/2015 at 07:21, xxxxxxxx wrote:
Hi,
a customer of mine wants to sell his plugin and asks therefore for a new license key.
How do you handle these cases? He has just updated to R17 and certainly got a free plugin key. So he could continue using the plugin software.
Thanks for any comments.
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On 09/03/2016 at 02:46, xxxxxxxx wrote:
I have an EULA clearly stating what the customer needs to do in case of a license transfer (get rid of everything).
I definetly do NOT give the new license key to the "old" user so he can pass it the new one. I always request the data (name,address,email) of the new license holder and contact that one myself to confirm the purchase and his c4d serial number digits. Only then I report back to the "old" customer to officially confirm the transfer success and then point him to the section in the EULA.
I guess you have to trust the customer after that..